The World’s Largest Online Retailer has refused to allow Fay Ray to sell our CDs through its site.
The band registered as a seller, jumping through all the hoops required to sell on Amazon. It met the labyrinthine requirements, and dealt with obfuscation from impersonal staff who answered questions with questions.
Finally, having proved that, yes, Fay Ray had produced and paid for the manufacture of the CD, and yes, the band owned the rights… it was told it could not sell the CD on Amazon, and no further discussion would be entered into by the AI robots that seem to populate Seller Central.
Chastened, the band went to sulk in the corner, wondering why, as the manufacturer of its own product, The World’s Leasing Online Retailer would not allow it to sell that product.
The answer became clear a few weeks later. Bass player Anthony Travis said
“I was avoiding doing any real work, idly browsing the web. I put a search in for ‘Fay Ray Contact You CD’. As well as our own site and Facebook page, I got a load of hits on Amazon – both in Marketplace for between £11.95 and £21.10. With Amazon as the seller, the cost is £28.50 – nearly three times our RRP – for the CD we produced and supplied in good faith to our distribution partner in the U.S. No wonder they don’t want us selling it on there for £10 plus postage”
The legendary Cob Records have a stock of the CD. Email them for more info.
Primarily of interest to Welsh, Scottish, Irish or English customers, but they will mail anywhere in the world.
Or, order by phone [+44 1766 512170] and they’ll ship the same day.
cdbaby has sold its current stock of Contact You CDs. We’ve despatched more from the UK – should be available in about a week.
You can now buy physical CDs from a variety of sources in the UK & US.
Also downloads and/or streaming from Apple Music, Amazon CDBaby and Spotify.
See the Buy our music page for more details!
For our fans in the USA, you can buy the CD and downloads from CD-Baby. You can also hear 30-sec previews of each track – buy Contact You from CD-Baby
You can download all of the fifteen tracks as an album, or any individual track that takes your fancy.
Delivery and import charges outside the UK are pretty steep. Unfortunately these are set by eBay and beyond our control.
Good news is that CD-Baby has stock of physical CDs, which should shortly be available in the U.S. through their website.
Any of you using the Contact You CD with iTunes, Windows Media Player etc [of course you’ll only be ripping it for personal use, won’t you😂😂😂] will notice they don’t read the metadata [Track name, artist, composer etc] included on the CD.
Just to let you know that the CD data has been uploaded to GraceNote, so apps should recognise the CD and fill in track names etc once GraceNote updates its database.
Usually takes a few days apparently.
Apologies to anyone trying to use the link on the Buy Our Music page – eBay link was for some reason not working.
Now fixed, but this works too… buy Contact You from eBay
You’ll shortly be able to buy downloads of the album or individual tracks via CD-Baby or Amazon.
You’ll also be able to stream via Spotify and other services.
For our fans in the U.S. – you’ll be able to buy CDs from CD-Baby.
We’ll post links as soon as we get them
The CD is now available! You can order from eBay UK here… buy Contact You via eBay
In the UK, the cost is £10 plus £2 postage, and we’ll aim to have the product in your hand within four working days. We’ve also enable eBay’s Global Purchase option, in which we deliver the CD to eBay’s UK fulfilment centre, and they deal with international postage, customs etc. However, this can work out to be quite expensive once their postage and import duty are added.
For our fans in the USA, you’ll shortly be able to buy the CD from CD-Baby. We’ll put a link here as soon as we have it
You’ll also be able to download all of the fifteen tracks as an album, or any individual track that takes your fancy. Again, a link will be here as soon as we have it.